Fast Shipping & Reliable Delivery
We ship to every city in Iraq with tracking on every order. Your skincare routine is just days away.
Cost: 5,000 IQD
Delivery Time: 3-7 business days
Free Shipping: On all orders over 50,000 IQD
Cost: 10,000 IQD
Delivery Time: 1-2 business days
Available in: Baghdad, Basra, Erbil, Sulaymaniyah, Mosul, Najaf, Karbala
Step 1: Order Confirmation
You'll receive an email confirmation immediately after placing your order with your order number.
Step 2: Processing
Orders are processed within 1-2 business days. You'll receive a shipping confirmation email with tracking information.
Step 3: Shipping
Your order is on its way! Track your package in real-time using the tracking link in your email.
Step 4: Delivery
Our courier will contact you before delivery. Be ready to receive your package and inspect it before signing.
Stay Updated Every Step of the Way
Once your order ships, you'll receive:
- Tracking number via email and SMS
- Real-time updates on your package location
- Estimated delivery date
- Courier contact information
What to Expect:
- Our courier partner will call you before delivery to confirm your availability
- Please inspect your package before signing for delivery
- If you're not available, the courier will attempt delivery again or hold at the nearest location
Delivery Hours:
Sunday-Thursday, 9 AM - 6 PM
Shipping Outside Iraq? (Coming Soon)
We're working on expanding our shipping to the UAE, Saudi Arabia, and beyond.
How do I track my order?
Use the tracking link in your shipping confirmation email or enter your order number on our Track Order page.
What if I'm not home for delivery?
The courier will contact you to reschedule or hold your package at a nearby location for pickup.
Can I change my delivery address after ordering?
Contact us immediately at info@gnanna.com. We can update your address if the order hasn't shipped yet.
What if my package is damaged?
Inspect your package before signing. If damaged, refuse delivery and contact us immediately for a replacement.
Do you ship to P.O. boxes?
No, we only ship to physical addresses at this time.
